Merry Death

DirecTV Never QUITS

I have just received a bill from DirecTV for $100, an Early Cancellation Fee. Ha! When I spoke to the gentleman who canceled my service and specifically told me that it was not my fault and all fees would be waived, I specifically asked the question to avoid this. I paid my last bill of $12.21 on 10/21. This fee was added on 10/28.
I called the No Waiting Line (800 824 9081) and was put right through to Ross who credited my account right away. One has to wonder how often this kind of crap works and someone just writes a check or sends a payment without questions. I so often check grocery receipts and bills and credit card charges to make sure no one is making a mistake. When I go to stores and buy things, I am glued to the checkout screen to make sure I am getting the correct price. Its all computers with rampant human error. You would be stupid not to pay better attention.
So let this be a lesson, DirecTV still sucks and the world is out to screw you.

posted by Metalmeredith @ 1:53 PM